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Privacy.

// plain language, no marketing fluff

What we collect — when you're not signed in

  • Nothing, in our database. Anonymous use writes zero records to our servers.
  • Your business profile, if you fill one in. Lives in your browser's sessionStorage only — per-tab and ephemeral. Close the tab and it's gone.
  • Identifiers in your browser's localStorage. A random device ID (reserved for future abuse prevention — not currently linked to any data), plus a PostHog analytics ID used to de-duplicate usage events.
  • Anonymous product analytics. We use PostHog for product analytics — pageviews, button clicks, and feature usage. No session recording. No data we collect can be sold or shared with advertisers.

What we collect — when you sign in

  • Your business profile info (name, contact, license, tax defaults) — to put on your invoices. Stored against your account, not your device.
  • Your invoice data (customer names, amounts, transcripts) — so we can show your history.
  • Your email, via Clerk (our authentication provider).
  • An activity log. We log which invoices you generated, when, and the invoice total — for usage analytics. Customer names and line items are never in this log.

What we don't keep

  • Audio recordings. Audio is held in memory only during your live recording session and is permanently deleted when you finalize the invoice. It never reaches our database.
  • Session recordings or screen replays. We don't record or replay your screen, so the customer names and amounts on your invoices are never captured by our analytics.
  • IP addresses in our application database. Our hosting and authentication providers may log them briefly for normal network operation and abuse prevention.
  • Your data, sold or shared for ads/marketing. Ever.

Who has access

  • You. Your invoices are private to your account — other users can't see them.
  • Us. Database administrators (the team building HandInvoice) have access for support and operational purposes. Standard for any SaaS — we'd rather say so.
  • OpenAI. We send your audio to OpenAI's Whisper API for transcription. Audio passes through their service briefly during processing.
  • MongoDB. Stores your invoice data and business profile when you're signed in. Anonymous sessions never write to our database.
  • Clerk. Handles authentication (email + password, sign-in with Google).
  • PostHog. Our product-analytics provider. Receives anonymized usage events — pageviews and clicks — never your invoice data.

Your rights

  • Delete any invoice anytime from /invoices.
  • Delete your account — email us at hello@handinvoice.com and we'll wipe your data. (Self-serve account deletion is on the roadmap.)
  • Export your data — coming soon. Email us in the meantime.

Contact

  • Questions, concerns, deletion requests: hello@handinvoice.com

// last updated: 2026-05-09